IndiRice Delivery & Returns
Delivery Policy
Welcome to IndiRice's delivery policy. We take pride in our efficient shipping methods and careful packaging to ensure your finest quality Basmati Rice reaches you in perfect condition. Our shipping costs are transparent, and we strive to provide a seamless delivery experience to earn your trust and loyalty.
At IndiRice, we are committed to your satisfaction. If you have any questions or concerns about our delivery process, please do not hesitate to reach out.
Return & Refund Policy
IndiRice believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
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Under this policy:
Cancellations will be considered only if the request is made within 7 days of placing the order. In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of any Refunds approved by the IndiRice, it’ll take 6-8 days for the refund to be processed to the end customer.